Accurate Background Review—Is It a Reliable Screening Tool for 2022?

Over 16,000 global organizations trust Accurate Background to mitigate risk, reduce cost, and deliver a positive experience for the candidate.

These benefits are further demonstrated by the Accurate Background BBB rating, which is a commendable A+.

Launched in 1997 and headquartered in Irvine, California, AB has over 25 years of experience in the business.

According to our thorough research that took into account many Accurate Background background check reviews by end-users, it also focuses on post-employment monitoring, offering unique features like immigration status verifications or employee audits.

What Is Accurate Background?

AB is among the few background check companies that are accredited by the National Association of Professional Background Screeners (NAPBS). To give you some reasons for this—Accurate Background has a 98.5% client retention rate and more than 33 million people searches conducted annually using its online background check service.

The Accurate Background reports are mainly used by small-to-mid businesses, but several Fortune 500 companies can be found among its clients as well. For example, United Airlines, Popeyes, Nestle, Sephora, Starbucks, and Amazon are included in this list.

Ease of Use

End-users regard the platform as a convenient and easy to implement solution, as becomes evident from numerous Accurate Background reviews of 2022. We’ve also navigated through its website and can confirm the streamlined user experience and intuitive interface AB offers.

All you have to do to perform a background check is to create an account, file a request, and obtain written consent from the candidate to provide their personal information.

Once this is done, you can introduce the applicant’s data into the Accurate Background search system and wait for the report to be delivered. We will get into more detail in the next sections of this Accurate Background review.

How Accurate Background Works

Unlike the popular people finder sites that don't comply with the FCRA regulations, Accurate Background requires you to input a standard suite of information about the candidate. This suite must contain one's written consent, full name, birth date, and Social Security Number.

After introducing this data, you can proceed with the actual background investigation. There are several types of background checks that Accurate puts at your disposal:

Criminal Background Checks

These Accurate Background investigations are extremely useful, particularly when it comes to hiring efforts. The service sets up a thorough process of collecting relevant data from courthouses at every administrative level: district, county, state, national, and federal.

The reports will also include information from the Sex Offender Registry, civil judgments, and even international records.

Drug & Health Screening

Accurate Background drug screen service is a very effective one. It provides thorough drug tests, which applicants can schedule directly from their mobile devices, taking advantage of AB's handy and user-friendly solutions.

What's more, the drug screening process is completely paperless and entails a maximum of 24 hours turnaround time for a negative result.

Monitoring Services

Many professional background check services help with the post-employment monitoring of the workforce. Accurate Background safe monitoring features will help you mitigate risk and ensure a more productive work environment.

This will keep an eye on the potentially harmful activities that your employees, contractors, or even customers might undertake and notify you accordingly.

Driving History

Accurate Background is extremely attentive to the match between reports and different organizational needs. Thus, companies that need to employ professional drivers can receive a specialized Accurate Background report on the candidate’s driving history and traffic offenses.

What's more, Accurate Background will also make sure you remain compliant all along the process, keeping you up-to-date with the latest DOT (Department of Transportation) regulations.

Credit Check

Accurate Background employment tools are also dedicated to the accounting and financial domain, where a clean credit history to prove someone's integrity is of paramount importance.

This background investigation will be conducted at a national level, scouring records from all the major bureaus to spot discrepancies and potential red flags in the applicant's credit history.

Identity Management Tools

According to the Accurate Background website, the service employs smart background check techniques to verify one's identity and reduce the risk of fraud and ID theft.

To achieve this, the company uses Identity Document Validation and SSN Trace, which the candidates can easily carry out with the help of a mobile-optimized portal.

This allows for a quick submission of documents by scanning one's fingerprints and seamlessly sending the digital signature through the Accurate Background app.

Business Intelligence

The company is also committed to enhancing your workflows and providing actionable insights into the screening process.

It offers a comprehensive and easy-to-navigate dashboard where intuitive data visualization is readily available. These metrics contain the volume of orders, dispute rates, turnaround time, and pass rates.

What Information Accurate Background Delivers

As our Accurate Background review shows, this public data check company offers a plethora of solutions, which are designed and tailored to almost every industry and organizational size.

From startups to the gig economy and from small businesses to grand enterprises, Accurate puts forward a wide range of technologies based on ATS integrations and API methodologies to assist your HR efforts and offer you detailed reports. According to our research and several other Accurate Background background check reviews, these reports include:

• Personal information and contacts

• Education, employment, & license verification—national and international people searches

• Social media details

• Current address & location history

• Criminal record—covers one's felonies and misdemeanors and also includes Global Watchlist.

• Sex offender status

• Professional & financial information—bankruptcies, tax liens, civil judgments

• Driving records

• Drug testing & screening

• SNN tracing & online identity verification

• Credit history

• Form 1-9 verification

Accurate Background Pricing

The cost of Accurate Background services is not publicly disclosed. However, we at Web Tribunal did some extra research and found the pricing structure of AccurateNow, which is essentially the former name of Accurate's background check department, turned "Accurate Background" in 2019.

Also, several reviews on Accurate Background mention a couple of add-ons, such as a $25 setup fee or an extra $5 for adverse action notices.

However, these prices might be outdated, as these types of background information companies constantly change their offering.

To make sure you get the most accurate and updated information, we recommend contacting the customer support team and directly discussing your specific screening needs with the reps. We will explain how to get in touch with customer service in the next section of our Accurate Background review.

Support

Accurate Background support team can be contacted by accessing its website. There, you can find several ways to obtain the needed contact information, one of which is to check the FAQ section.

If you do that, you will find that there’s no Accurate Background membership to speak of. Instead, the services are offered based on individual requests, where you have to provide information about your business and elaborate on your screening goals to get a quote. You can do so by calling customer support by phone or via email address.

Further, the company offers multi-language support and a 24/7 LiveChat system, which is available at all times, along with the phone option.

The quality of the customer service is quite praised by end-users in their Accurate Background reviews on BBB. The support crew is deemed helpful, fast, and always ready to offer a positive experience to customers.

To test this claim, we've personally contacted the reps, asking if they can provide us with extra pricing details. Indicating that we should file an actual request for this purpose, they were still very polite, knowledgeable, and friendly, operating in a timely manner.

Accurate Background User Reviews

The company’s online reputation is a mostly positive one, but not without its fair share of Accurate Background complaints. For instance, G2 rates the service with a solid 4 out of 5 stars based on nine user reviews, TrustRadius gives it a 6.3/10 satisfaction score, and, perhaps the most noteworthy aspect, the Accurate Background BBB profile shows an A+ rating.

The majority of positive reviews revolve around the intuitive interface, responsive customer support team, and high affordability, as becomes evident from the following praises: 

• "Amazing customer service options!"
• "Accurate is pretty affordable."
• "Dashboard is very simple and easy to read."

On the other hand, a few unsatisfied customers point out occasional delays in delivery of the background reports, unfortunate inaccuracies, or miscommunications with the customer service reps.

Fortunately, these complaints seem to be quite isolated, which is also proven by this positive Accurate Background review from Reddit: "They're legit. There’s no Accurate Background website scam."

This is somehow surprising considering Redditors tendencies to be skeptical and critical toward services that provide background checks.

Is Accurate Background Worth It?

Using high-end technology and the newest employee background check techniques available, Accurate Background turned out to be an all-encompassing solution for screening needs, regardless of the industry or organizational size.

The platform is extremely easy to use, streamlined, with helpful customer service, and highly concerned with compliance issues, which can arise anywhere along the way.

This is why it has a lot of compliance monitoring tools and experts who are constantly connected to the changes in your state and federal regulations all throughout the whole Accurate Background background checks process.

However, the company is not without its flaws. Accurate is not transparent when it comes to the pricing policy, disclosing the background check costs only based on direct requests. Also, some end-users mention delays and communication problems with the support team.

Alternatives of Accurate Background

To give you the bigger picture and help you make the best decisions, we took some of Accurate Background's most noteworthy competitors and compared them against the California-based company:

Accurate Background vs TruthFinder

The main difference between these two is that the latter is a people search website that can be used for vetting potential dates or reconnecting with long-lost friends, while the former is an FCRA-compliant service designed to assist employers in their HR efforts.

TruthFinder can also be used for reverse phone look-up ($4.99/month), while Accurate Background is designed to run background checks that start at $29.95 per report.

Accurate Background vs Intelius

Again, these two services are substantially different.

Intelius is one of the best people search sites, providing reports that can only be used for personal purposes and not for screening tenants or hiring employees.

Accurate Background resident screening and employee checks allow you to identify red flags in your candidate's reports and receive alerts on their potential offenses once they start working for you.

AB is more affordable and has more positive reviews than Intelius.

Accurate Background vs BackgroundChecks.com

Both companies are FCRA-accredited and require the employer to have the candidate's written consent before conducting any background investigation.

BackgroundChecks has a slight edge due to its BBB accreditation and reference verification option, but Accurate fights back with its almost unmatched ease of use and prompt support reps.

Accurate Background vs USSearch

USSearch is geared toward people search services and reverse address look ups. Accurate Background puts more emphasis on public arrest records to protect your workplace from undesirable behaviors.

Both solutions are highly useful and functional, but Accurate Background has slightly better reviews and also presents a more modern UI.

Final Verdict

With a lot of positive, Accurate Background background check reviews to back up its claims, the company rightfully earned its spot among the most reliable screening solutions.

With the recent addition of Accurate Axis—an online tool optimized to speed up the crime check process—the service searches through more than 2,500 federal, state, and local courthouses in a matter of hours with a 99.99% accuracy rate. This tool automatically completes 86% of results found electronically and is based on a highly performant machine learning system.

All in all, our Accurate Background review showed that it’s a reputable, well-established, and reliable service to use for background screening of employees and residents, standing out with unique features and vision.