What Is Chargebee?
Chargebee is a cloud-based subscription service software that helps you create custom plans and add-ons, manage customers through an information-rich directory, and generate branded invoices.
You’ll see all the subscription changes, upgrades, and even customer service communications in a single, easy-to-navigate platform. The smart, real-time SaaS metrics help you understand your clients and optimize revenue.
In the Subscription Management subsection, you can set up smart lifecycle emails for subscription activation, trial management, onboarding, renewal reminders, and change-of-plan notifications.
When it’s time to pay, Chargebee integrates with all major payment gateways (e.g., Stripe or PayPal). The app doesn’t store payment data, but it does save the gateway token to simplify the checkout process.
To apply the right taxes, start by picking the right regions and set up taxation rules. You can do that either manually, or integrate with taxation automation software like Avalara and Taxjar.
Chargebee also helps you with cash flow and automatic reconciliation. It also integrates with all major accounting software like Quickbooks and Xero.
Chargebee’s pricing changes, depending on your monthly or yearly revenue.
This plan will set you back $249/month, billed annually if you have up to $600,000/year in revenue plus 0.6% of overage revenue (charged monthly.)
You can also pay $299/month, billed monthly with a monthly revenue limit of $50,000 and 0.6% of overage revenue.
The Scale plan is $549/month, billed annually or $599/month, billed monthly with revenue limits of $900,000/year for the annual plan or $75,000/month for monthly billing. You also get 0.9% of overage revenue.
For large companies with complex billing operations, Chargebee can customize practically everything, adding the exact features you need. Contact the sales team for custom pricing.
Chargebee Best Features
- Comprehensive subscription management
- Easy-to-navigate, glanceable customer database
- Simple plan creation, modification, and add-ons
- Client communication management
- 30+ payment gateway integrations
- Tax automation and accounting software integrations
- Automatic reconciliation plugin
- Built-in reporting system
What We Disliked
Chargebee doesn’t offer a one-time charge functionality, nor does it deal with offline payments very well. The email automation is handy, but there’s definitely room for improvement.
Chargebee User Reviews
Chargebee is a popular subscriptions manager and generally gets positive reviews. Clients love the one-stop-shop solution Chargebee offers.
From signup, through billing, plan changes, and add-ons, it’s a comprehensive recurring billing app that saves time and works without a hitch.
But, Chargebee isn’t ideal.
Some users say it took them time to get used to the interface - the dashboard could be more user-friendly, or they could use an API to integrate with other dashboard apps. The pricing isn’t for everyone, either - though most users agree it’s worth it.
We Recommend Chargebee For…
Chargebee is among the best subscription management software for SaaS companies that need an agile, feature-rich solution.