Nexcess is a managed cloud provider. It recently teamed up with Liquid Web—an excellent managed host—and took over its entire CMS hosting operation.
It currently provides managed services for a whole bunch of PHP-based applications, including Drupal. Here is what you can expect:
Features
Nexcess features a custom control panel you can use for 1-click Drupal deployment. Its user-friendly interface offers statistics on resource expenditure, which comes in handy with a cloud platform.
Speaking of, Nexcess hosts Drupal websites on its cloud plans. These range from a basic cloud server to a 32 CPU core, 32GB RAM beast.
It doesn't really matter how small you start. You can scale up in one click—Nexcess has perfect virtual server hosting for growing websites.
There is even an autoscaling feature, which functions as a resource boost. If your current server gets overwhelmed, the provider automatically adds extra CPU power and RAM to handle the traffic. You can deal with traffic spikes without purchasing a larger server.
And if you need to scale even further, Nexcess can build custom Drupal cloud server clusters for you. These are enterprise-grade solutions that can handle a project of any scope.
Drush—a CLI for Drupal—is enabled by default. It's an easier way to manage a Drupal installation.
There are several features developers would love. For example, you can deploy staging servers in one click—great for safely implementing major website changes. SFTP and SSH support are also in the mix.
Nexcess specializes in managed cloud hosting. The management covers free migrations, 24/7 monitoring, updates and security hardening, and compliance assistance (for PCI and GDPR standards).
So, while Nexcess targets more advanced users, it can make your life a whole lot easier. Compliance assistance is particularly useful for building business websites.
Lastly, you can get handy add-ons like premium SSL certificates and Nexcess' proprietary CDN. These are paid, but they can get your site an extra boost.
Support
The Nexcess support team is available via phone, chat, and email and is reasonably fast. The chat is only available during working hours, though, which is not ideal.
Nexcess has proper Drupal experts and developers on its support team. The provider even has an excellent system to connect you with a CMS pro right away and go around the standard frontline channels. The result is much faster problem resolution and higher quality.
All in all, the support is solid.
User Reviews
Nexcess is often considered the best managed hosting platform for PHP-based CMSs and it gets plenty of praise for this. Many Drupal webmasters and agencies love the flexibility and assistance they get.
The merger with Liquid Web did affect its operations somewhat. The team had trouble keeping up with requests, which resulted in a few complaints in early 2020. It's nothing major, though, and the provider seems to be back on track.
Overall, the impressions on the Web are positive.
Pricing
Nexcess has a bunch of preset managed virtual servers. The smallest one starts at $49/month and gets you 50GB storage and 1TB bandwidth. You can scale up to 800GB storage, 32 CPU cores, 32GB RAM, and 10TB bandwidth for $849/month.
The autoscaling is free for 24 hours each month. Afterward, it's $3 per 30 minutes. It's solid for handling even extended periods of high traffic without significantly increasing hosting costs.
Verdict
If you need a platform that can scale with your Drupal website and support you along the way, there's no better choice than Nexcess. The features and resources perfectly complement the scalability and dev-friendliness of the CMS.
It's hands-down the best web hosting for Drupal in most use cases.